Question 1

What does AutoMend actually do?

Accepted Answer

AutoMend watches your applications around the clock and automatically fixes outages and degradations — no tickets, no alerts, no one on call. Your sites fix themselves.

Question 2

Which error classes does it auto-fix?

Accepted Answer

AutoMend watches for three signal classes — server errors (HTTP 5xx), broken assets, and slow responses — and runs the matching playbook when confidence is high. 0 manual interventions in production.

Question 3

Does it need access to my code or repository?

Accepted Answer

No. AutoMend installs out-of-process via SDK or Docker, with no GitHub access and no changes to your application code. You wire it into your environment; it never reads your source.

Question 4

What happens if the AI is unsure about a fix?

Accepted Answer

AutoMend never applies a destructive change when confidence is low. It writes the attempted remediation as an audit row, marks it unsuccessful, and notifies the operator by email so a human can decide.

Question 5

How does billing work?

Accepted Answer

Simple monthly subscription: Starter $0 / month, Pro $29 / month, Business $99 / month with 50, 1,000, and 10,000 AI auto-fix attempts respectively. No per-incident overage — pick the plan that matches your volume.

Question 6

How long does it take to deploy?

Accepted Answer

Up and running in 10 minutes. Install the agent on your infrastructure via SDK or Docker; no changes to your application code, no repo access required.

Question 7

Is there a free trial?

Accepted Answer

Yes — 14-day free trial, no credit card required, full feature access on the trial tier with up to 5 monitored services. The trial converts to a paid plan only when you choose to keep going.

Question 8

How is AutoMend different from Datadog or Uptime Robot?

Accepted Answer

Datadog and Uptime Robot detect problems and tell you about them. AutoMend detects problems and fixes them. Detection and observability are inputs to the agent — the auto-remediation step is what we add, with full audit history and 99.9% uptime guaranteed.

Frequently asked questions